FAQs

Where to shop?

SheRadiant is sold exclusively at www. sheradiant.com. Be the first to know about new collections, restocks, and more by signing up for emails.

How do I change or cancel an order?

You are suggested to change or cancel your order by our customer support team before the order is processed. If you miss this grace period, no worries! We are committed to providing satisfying after-sales service. Please contact us, and we guarantee to offer the best scheme to you with the most efficiency. If you want to change your order, you can place a new order to ensure that you receive it as soon as possible.

How do I apply my discount code?

At the end of the payment page, you will find a box to enter your discount code. After filling in the promotion code, you can click “Apply”, then your total amount will be updated. Only one promo code per order is allowed.

Are your products safe for all hair types?

Absolutely! Our innovative hair styling tools are designed with versatility in mind. Whether you have straight, wavy, or curly hair, our products cater to all hair types. We prioritize your hair's health, ensuring that our tools help you achieve beautiful results without compromising on safety.

How can I contact customer support if I have more questions?

If you have any additional questions or need assistance, our dedicated customer support team is here to help! You can reach us through our contact page, and we’ll respond promptly to ensure you have the best experience possible with your SheRadiant products.